Privacy Policy

PRIVACY POLICY

Last Updated: 03/10/2026

Ahmed Group of Companies (AGOC) respects your privacy and is committed to protecting the personal information you provide when using our website or contacting us about our cleaning and security services.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or interact with our services.

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1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Submit an enquiry or contact form
• Request a quote
• Contact us by email or phone
• Enquire about our cleaning or security services
• Communicate with our team

Depending on your enquiry, the information collected may include:

• Name
• Business or organisation name
• Email address
• Phone number
• Service location
• Service requirements
• Any other information you choose to provide

We may also collect limited technical information when you use our website, such as your IP address, browser type, device information and website usage data.

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2. How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries
• Provide requested quotes and information
• Understand your cleaning or security requirements
• Arrange and manage our services
• Communicate with you about your enquiry or service
• Improve our website and services
• Maintain website security and functionality
• Meet applicable legal and regulatory requirements

We only use personal information for purposes reasonably connected with our business and your interaction with us.

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3. How We Protect Your Information

AGOC takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no online system or method of electronic transmission can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.

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4. Sharing Your Information

We do not sell your personal information.

We may disclose information where reasonably necessary to operate our business, provide requested services, use service providers supporting our website or business operations, or comply with legal obligations.

Where third-party providers handle information on our behalf, we take reasonable steps to ensure that information is handled appropriately.

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5. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website and improve the overall user experience.

Cookies may collect information such as pages visited, general website activity and technical information about your device or browser.

You can adjust your browser settings to manage or disable cookies. Some website features may not function as intended if cookies are disabled.

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6. Third-Party Links

Our website may contain links to third-party websites or services.

AGOC is not responsible for the privacy practices, content or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

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7. Accessing or Correcting Your Information

You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or incomplete.

We may need to verify your identity before responding to a request.

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8. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain appropriate business records or meet legal and regulatory obligations.

When information is no longer required, we take reasonable steps to securely dispose of or de-identify it where appropriate.

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9. Privacy Enquiries & Complaints

If you have a question, concern or complaint about how we handle your personal information, please contact us.

We will review your concern and take reasonable steps to address it.

Email: info@ahmedgroup.com.au
Phone: (+61) 420 786 176
Address: 39 Foster St, South Geelong, VIC 3220, Australia

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable privacy requirements.

Any updates will be published on this page with the revised Last Updated date.